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For Clients
Insurance and Headway Glossary: 30 Terms Every Therapist Should Know
A plain-English glossary of insurance and Headway terms: CAQH, NPI, credentialing, CPT, ICD-10, EOB, deductible, coinsurance, place of service, prior…
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Practice Tools
Telehealth on Headway: Licensing, Client Location and Platform Rules
Telehealth on Headway: you must be licensed and credentialed where the client is located, audio-only is not allowed, approved video…
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Getting Started
Headway for Psychiatrists and Psychiatric Nurse Practitioners
What psychiatrists and psychiatric nurse practitioners need to join Headway: DEA and CDS registrations, collaborative agreements, psychiatric note templates, billing…
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Payments & Billing
Headway Cancellation and No-Show Fees: How They Work
On Headway, providers set their own 24- or 48-hour cancellation window and fee (up to $200). Learn how fees are…
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Practice Tools
Running a Group Practice on Headway: A Complete Guide
How group practices work on Headway: credentialing each clinician, admin vs Sigmund Lite access, confirming sessions within 30 days, payouts,…
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For Clients
Headway for Clients: Copays, Deductibles and What Therapy Costs
How Headway estimates what you pay for therapy with insurance: copays, deductibles, coinsurance, out-of-pocket maximums, when you are billed and…
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Getting Started
Headway Login Not Working? Troubleshooting Guide for Providers
Can't sign in to the Headway provider portal? Try these fixes for wrong email, password resets, two-factor codes, browser cache,…
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Getting Started
Recredentialing with Headway: What to Expect Every Three Years
Headway providers recredential about every three years. It takes 20–30 minutes. Here is a checklist of what to update so…
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Practice Tools
Headway EHR Features: AI-Assisted Notes, Telehealth and Calendar
Headway's free EHR combines telehealth, scheduling, documentation, billing and client messaging. Learn how AI-assisted notes work and what each feature…
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Payments & Billing
How Does Headway Make Money? Fees and Rates Explained
Headway says it charges providers no membership or platform fees. It keeps a share of each session payment from negotiated…
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