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For Clients
Headway for Clients: Copays, Deductibles and What Therapy Costs
How Headway estimates what you pay for therapy with insurance: copays, deductibles, coinsurance, out-of-pocket maximums, when you are billed and…
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Getting Started
Headway Login Not Working? Troubleshooting Guide for Providers
Can't sign in to the Headway provider portal? Try these fixes for wrong email, password resets, two-factor codes, browser cache,…
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Getting Started
Recredentialing with Headway: What to Expect Every Three Years
Headway providers recredential about every three years. It takes 20–30 minutes. Here is a checklist of what to update so…
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Practice Tools
Headway EHR Features: AI-Assisted Notes, Telehealth and Calendar
Headway's free EHR combines telehealth, scheduling, documentation, billing and client messaging. Learn how AI-assisted notes work and what each feature…
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Payments & Billing
How Does Headway Make Money? Fees and Rates Explained
Headway says it charges providers no membership or platform fees. It keeps a share of each session payment from negotiated…
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Payments & Billing
Common Therapy CPT Codes Explained for Headway Providers
Plain-English guide to the most common psychotherapy CPT codes – 90791, 90832, 90834, 90837, 90846, 90847, add-on codes – and…
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Getting Started
How to Schedule and Confirm Your First Session on Headway
Step-by-step: add a client in Sigmund, send intake forms, schedule the session and confirm it with CPT and diagnosis codes…
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Insurance & Claims
How Headway Claims Work: Submission, Delays and Denials
How Headway submits insurance claims, how long insurers take (up to 45 business days), why claims get delayed or denied,…
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Insurance & Claims
Headway, Medicare Advantage and Medicaid: What Providers Need to Know
Does Headway accept Medicare or Medicaid? Learn which plans are supported, the annual training, documentation rules (treatment plan in 14…
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Insurance & Claims
Insurance Plans Accepted on Headway (2026 Guide)
Headway providers accept Aetna, Blue Cross Blue Shield (select states), Cigna, Oscar, Oxford, UnitedHealthcare and Optum, plus select Medicare Advantage…
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