About Us

Independent guide: This website is not affiliated with, endorsed by or operated by Headway, Inc. The official provider portal is sigmund.headway.co. We never ask for your login details.

Headway Provider Portal Guide is an independent website that explains how the Headway platform works for mental health providers and their clients.

Why this site exists

Joining an insurance platform involves a lot of new vocabulary: credentialing, CAQH, CPT codes, EOBs, payout cutoffs. Official help articles are accurate but spread across many pages. We bring the most important information together in step-by-step guides, written in plain English, with links back to the original sources.

What we are not

We are not Headway and are not affiliated with, endorsed by or sponsored by Headway, Inc.
We do not operate the provider portal and cannot access, reset or change any account.
We do not provide medical, legal, tax or billing advice.

“Headway” and “Sigmund” are trademarks of their respective owner and are used here only to describe the services we write about.

How we work

Every guide is researched from Headway’s public Help Center, official announcements and reputable industry publications. We cite our sources at the end of each article and review guides regularly. Read our full editorial policy.

How this site is funded

This site is free to read and is supported by display advertising. Advertisers have no influence on what we write.

Contact

Found an error or have a suggestion? Please contact us. We read every message and correct mistakes quickly.